You list your vehicle. Verified dealers and exporters submit binding bids, and you decide whether to accept one. If you accept, we buy the vehicle from you and resell it to the bidding dealer.
Your contractual partner is truckoo, not the dealer. You issue an invoice to truckoo GmbH and receive your money on the day of handover.
There is no contract between you and the bidding dealer. When you accept a bid, two separate purchase contracts arise: you sell to truckoo, truckoo sells to the dealer. That is why you issue your invoice to truckoo GmbH, why your money comes from truckoo, and why you still have a point of contact after the handover.
That is exactly the difference to a classified ads portal: there you negotiate and close the deal yourself, and if something goes wrong you are on your own. Here we bear the buyer's default risk.
The sale consists of four steps. The vehicle pages describe what you do – here you can read what happens at the same time at truckoo and at the dealer.
photograph the registration certificate and the vehicle, and answer the questions on its condition
checks for completeness and plausibility and follows up if anything is missing
sees nothing at this stage
wait. No calls, no viewing appointments
makes the vehicle available to the dealers for whom it is a fit
calculates using their own transport, reconditioning and storage costs
see all bids side by side and accept one – or none
tracks the bids, informs you when they expire and compiles the documents
is bound by their bid for as long as it is valid
hand over the vehicle, keys and documents at a partner workshop near you and issue the invoice to truckoo
has the handover confirmed at the partner workshop, pays by instant bank transfer and deregisters the vehicle on request
collects the vehicle from the partner workshop and pays truckoo, not you
The vehicle, not you. Dealers bid on vehicle data, photos and condition details – your name, address and phone number are not shown to them. That is also why you receive no calls: the dealers do not know who they would be calling.
Only after you have accepted are the details transmitted that are needed for collection.
You don't place an ad, screen enquiries or run negotiations. There is no idle period in which your vehicle sits online and nothing happens.
We don't set the price; we let several dealers calculate at the same time. What you get is the best result from that competition – not our estimate.
There is no knockdown, no bidding war and no obligation on your part. You see bids and decide – or you don't.
Ten minutes to list, then you decide at your own pace. For sellers the sale is free of charge – including when you do sell.
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