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Contact

Questions about selling, valuation or the process? Write to us using the form, via WhatsApp or by e-mail – or give us a call. We are available Monday to Friday from 9 am to 5 pm and reply within 24 hours on working days.

Available Mon–Fri 9 am–5 pm
Reply within 24 hours
Phone, WhatsApp or e-mail
Free of charge and non-binding
Based in Munich
Phone
+49 89 380 309 03

Monday to Friday, 9 am–5 pm

WhatsApp
Start chat →

Send photos and the registration certificate straight away

E-mail
info@truckoo.com

Reply within 24 hours on working days

Address
truckoo GmbH

Westendstraße 193, 80686 München

Write to us

Tell us briefly what it is about – a single vehicle, a fleet, buying as a dealer or a partnership as a workshop. We will get back to you within 24 hours on working days.

Would you like to sell a vehicle straight away? Then the vehicle listing process is quicker: upload the registration certificate, mileage and photos, and receive an assessment and bids.

To the vehicle listing →
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Frequently asked questions before you write

Most enquiries are about costs, the process and payout. Your answer may already be here.

What does truckoo cost?

For sellers, truckoo is free of charge. There are no listing fees and no sales fees; valuation, marketing and processing are included – even when you accept a bid and sell.

Do I have to accept a bid?

No. You see all the bids side by side and decide freely. The sale only comes about once you accept a bid – and then it is binding, with no renegotiation at the handover.

How quickly can I sell?

Once the vehicle details are complete, the first bids are usually in within a few working days. Complete means: the registration document, the mileage, all the required photos and the information on condition. You then arrange the handover with the buyer through truckoo.

Which vehicles can I sell?

Trucks, tractor units, vans, semi-trailers, trailers, buses, construction and agricultural machines – from the panel van to the four-axle tipper. Age, mileage and condition rule out no vehicle; they only determine which dealer bids.

Can I sell a vehicle without a valid roadworthiness test?

Yes. An expired roadworthiness test is no obstacle. You do not have to present the vehicle for testing or repair it; dealers factor the test into their bid and arrange the collection. More on selling without a roadworthiness test.

How do I get my money?

On the day of handover, by instant bank transfer from truckoo. As soon as the vehicle, keys and documents have been handed over in full, the payment is made. You pay nothing in advance and do not have to chase your money – your contractual partner is truckoo, not the dealer.

Who buys my vehicle?

On truckoo, 1500+ verified dealers and exporters from 35+ countries place bids. Every buyer is checked for their trade licence, VAT identification number and creditworthiness before being approved. You yourself conclude the contract with truckoo.

Can truckoo arrange the export?

The export is handled by the buyer: the exporter arranges the export licence plate, customs and transport, and the collection takes place in Germany. For you it remains a domestic sale with truckoo as your contractual partner. More on selling abroad.

What documents do I need?

Registration certificate part I and part II, all keys, the most recent roadworthiness test report and – if available – the service book and repair invoices. If the vehicle is registered to a business, you also need proof of authority to represent it. You can book deregistration with truckoo as an additional service (49 €).

What does deregistration through truckoo cost?

Deregistration is an optional additional service and costs 49 € excl. VAT. If the toll OBU is to be removed as well, the package of OBU removal plus deregistration costs 149 € excl. VAT for vehicles built before 2015 and 179 € excl. VAT for vehicles from 2015 onwards. All prices are exclusive of value added tax. You receive the deregistration certificate from us; without booking the service, you deregister the vehicle yourself after the handover.

Prefer to get started right away?

List your vehicle directly – the registration certificate, mileage and photos are all you need. You will receive an assessment and binding bids, free of charge and with no obligation to sell.

List your vehicle